FAQ

Yes ! There is a dedicated page in the navigation top bar 😉 Write to me to describe your ideas and your project and I will contact you back so we can discuss the details together. Tis way I can make a piece that meets your expectations.

>> Go to Custom Request page 

Cela dépend vraiment de mon planning et des commandes en cours. Pour les petites pièces, il faut prévoir 4 à 5 jours de délais (sous réserve d’avoir le fil que vous avez choisi en stock). Le délai augmente en fonction de la complexité. Je te tiendrai informé de l’avancement de ta commande à chaque étape 🙂

In general, all the products I create are suitable for children even if some amigurumis are fragile such as large cacti which often have a wire structure inside of them. Some amigurumis have safety eyes that are not suitable for children under 3 years old. In this case, contact me and I will change the safety eyes to embroidered eyes (at no additional cost).

I mainly use cotton yarn from several brands. I try to favor organically grown cotton, but I don't always succeed. I also use synthetic yarn like acrylic or polyester for the texture effects.

J’utilise de la fibre synthétique (polyester). L’amigurumi peut ainsi être lavé sans déformation après le séchage.

I ship orders every other day unless there is an urgent request. I have little or no stock, so there could be a few days of manufacturing delays. If this is the case, I will contact you shortly to give you all the information on the shipment of your order.

Yes, in Switzerland, in Europe and all over the world!

All prices are in Swiss Francs (CHF). Taxes are included in the price.

I adjust my prices as accurately as possible, including time spent and materials. For the simplest pieces, the price varies between 15.- and 30.-. Prices go up a bit for more complex pieces. All the pieces are handmade and I make mostly unique pieces.

Non, malheureusement. Je travaille avec de trop petits volumes pour pouvoir proposer les livraisons gratuites. Les frais de livraison appliqués sont ceux de la Poste Suisse : 7.- par colis pour la Suisse, 9.- pour un colis en Europe et 12.- pour l’international.

I offer free shipping for all orders over 100.-

J’utilise Woo Commerce pour cette boutique en ligne, les moyens de paiement proposés sont ceux de cet outil : Visa, Mastercard, Paypal. J’essaye de proposer le plus de solutions de paiement possibles.

In order to guarantee maximum security for you and for me, I use well-established payment providers: Stripehttps://stripe.com/) and Paypal (https://www.paypal.com/).